Care Connection provides after-hours urgent triage for patients and families to support them, control their symptoms, and ultimately prevent re-hospitalization. The key is an on-call Cornerstone medical staff with access to patient records and other support needs—even during off hours, weekends, and holidays.
Care Connection operates in Central Florida, and boasts a full-time staff:
• Eleven (11) full-time Licensed Triage staff members
• Sixteen (16) full-time RN runners for after-hours triage
• Other staff includes Physicians, RNs, Social Workers and Chaplains, who live in the areas they serve.
Care Connection assisted with more than 143,000 after-hours patient triage calls last year. In every instance, trained staff members provided support to prevent re-hospitalization and keep patients comfortable and safe in their homes. Maintaining open communication with physicians and other community partners is always a priority through personal visits, phone calls or electronic notifications. Care Connection is one more way Cornerstone Hospice provides the very highest standards of care all day, every day.